Appollo

Any questions ? Find the answers here

• Is customer support, assistance or docs provided for using Appollo?

  Yes, we recommend that you join our community Discord for any assistance you require. For issues, you can always create them on the Github page of Appollo. The documentation is also available here: https://appollo.readthedocs.io/en/master/

• Can Appollo be used for other app stores besides the Apple App Store?

  No, for the moment, Appollo is designed only for Flutter iOS apps.

• What happens if there is a problem with the virtual Mac machine?

  Your build will be stopped and you will receive a fail error message. You will need to restart one. Once your build has started it is highly unlikely that the machine will crash. If we experience high traffic, you might have to wait in a queue for a machine to become available for your build.

• How is my app data and personal information protected when using your tool?

  Your app data and personal information are safely encrypted. The code you sent is only kept on the VMs during the build. Once the build is finished, they are deleted.

• Does Appollo support different versions of Flutter and XCode?

  Appollo uses one of the latest versions of Xcode, you can check the exact available versions when connecting to your Mac VM with "appollo build flutter-versions". Regarding the Flutter version, you can choose one when making a build.

• Can I use Appollo for free? Are there any hidden costs?

  You can enjoy Appollo for free but with limited features. No hidden costs. You can subscribe to an annual subscription to experience the full features. Supporting Appollo means a lot to us and helps us maintain the necessary requirements for your builds.

• Where are the build machines located?

  Appollo build machines are located in: Dublin, Ireland & Atlanta, USA.

• Can I customise the virtual Mac machine's specifications, such as its processing power or storage capacity?

  No, you can use the Mac machines out of the box.

• How is the performance of the virtual Mac machine when using Appollo, and are there any known latency or lag issues?

  If there is high traffic, you may experience some latency or you may have to wait for a machine to be available for your build. We are constantly working on improving Appollo and resolving issues, you can contact us if you encounter any lags or bugs.

• Are there any limitations or restrictions when using Appollo, such as certain Apple guidelines or App Store policies?

  When using Appollo freely, there are some limitations like the numbers of publication builds you can make or how many applications you can link to your account. Subscribing to an annual plan removes those limitations. If you want to publish to the App Store, you will have to comply with Apple's guidelines.

• How does Appollo handle error messages and debugging, and what resources are available for troubleshooting any issues that may arise?

  We are working to improve your experience and we are adding explicit error messages as we encounter issues. The Appollo documentation is also available for everyone to learn about the tool and how to use it. You have access to your build logs to review what may have caused your build to fail.

• How do I connect to the virtual Mac machine using a remote viewer, and what are the system requirements?

  You can download RustDesk to access the virtual machine. Appollo will provide you with the connection information. We recommend that you get familier with our documentation where you will find a complete tutorial on how to use Appollo. There are no specific system requirements.